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		<title>Mumbai : AVP-HR : Leading Media Company</title>
		<link>http://nanoskills.wordpress.com/2008/06/10/mumbai-avp-hr-leading-media-company/</link>
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		<pubDate>Tue, 10 Jun 2008 16:56:40 +0000</pubDate>
		<dc:creator>nanoskills</dc:creator>
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		<description><![CDATA[Mumbai : AVP-HR : Leading Media Company&#160;
Greetings from Career Catalysts ! We have some exciting opportunitiesfor you. We would be delighted if you can also refer these openingsto any of your friends/colleagues.
Job Title : AVP- HRCompany: Leading Media CompanyLocation: Mumbai
Reporting to: Director HR

Desired&#160;Profile

An MBA in Human Resources with 15 years to 20 years of experience [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nanoskills.wordpress.com&blog=2471976&post=63&subd=nanoskills&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p><span style="font-family:Arial;"><font size="3">Mumbai : AVP-HR : Leading Media Company&nbsp;</font></span></p>
<p><span style="font-family:Arial;"><font size="3">Greetings from Career Catalysts ! We have some exciting opportunities<br />for you. We would be delighted if you can also refer these openings<br />to any of your friends/colleagues.</p>
<p>Job Title : <b>AVP- HR</b><br />Company: <b>Leading Media Company</b><br />Location: <b>Mumbai</b></font></span></p>
<p><span style="font-family:Arial;"><font size="3">Reporting to: Director HR</p>
<p></font></span></p>
<p><font size="3"><strong><i><u><span style="font-weight:normal;">Desired&nbsp;Profile</span></u></i></strong><b><i><u><span></span></u></i></b></font></p>
<ul type="disc">
<li><span style="font-family:Arial;"><font size="3">An MBA in Human Resources with <strong><span style="font-family:Arial;">15 years</span></strong> to <b>20<strong><span style="font-family:Arial;"> years</span></strong></b> of experience </font></span></li>
<li><span style="font-family:Arial;"><font size="3">At  least 5 years as a HR business Partner plus minimum 3 years in Talent  Management/Engagement function in a leadership/function Head role</font></span></li>
<li><span style="font-family:Arial;"><font size="3">Should  have demonstrated leadership qualities, analytical and creative problem  solving skills. Good knowledge, communication and relationship ability  to professionally interact with multiple internal and external  stakeholders </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Must  contribute to and thrive in high energy, high profile, positive,  proactive, deadline driven, result oriented, and attention to detail  environment. Adopt globally accepted HR practices, programs and  processes and create new ones where needed </font></span></li>
</ul>
<p><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-family:Arial;"><font size="3">Develop <span>&nbsp;</span>and review<span>&nbsp; </span>the annual budget for HR </font></span></p>
<p><span><span><font size="3">o</font><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-family:Arial;"><font size="3">Experience providing HR leadership in rapid-growth business environment &amp; Exposure to Start-up enterprises a plus. </font></span></p>
<p><span><span><font size="3">o</font><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-family:Arial;"><font size="3">Ability to multi-task, switch priorities and focuses as needed. </font></span></p>
<p><span><span><font size="3">o</font><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-family:Arial;"><font size="3">Maintain relationships with function heads to ensure that people needs and issues are being addressed. </font></span></p>
<p><font face="Times New Roman" size="3">&nbsp;</font></p>
<p style="text-align:justify;"><i><u><span><font size="3">Key Responsibilities</font></span></u></i></p>
<ul type="disc">
<li><span style="font-family:Arial;"><font size="3">To Champion Corporate Initiatives in areas of Management Development, Talent Management, OD Interventions including ESS </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Drives company-wide integrated talent initiatives and develops programs and processes that address strategic business needs. </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Collaborates  with people care functions and; partners with and advises Leadership on  talent management issues; resolves problems and offers solutions or  alternatives </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Experience  in collaborating effectively with and influencing peers and other  leaders and senior management in making business decisions and solving  complex problems.</font></span></li>
<li><span style="font-family:Arial;"><font size="3">Define and develop organizational competencies: technical, process, domain/functional, behavioral and leadership </font></span></li>
<ul type="circle">
<li><span style="font-family:Arial;"><font size="3">Provide well defined competency definitions and role descriptions </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Update / improve competency definitions on a continuous basis </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Define competency shifts or &#39;delta&#39; and provide development road maps</font></span></li>
</ul>
<li><span style="font-family:Arial;"><font size="3">Creating and guiding world-class programs that impact the professional growth and organizational development of all employees </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Launch competency enhancement / development interventions </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Develop  / host competency assessment on individual and roll based competencies  to specific groups of employees or across the organization </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Work with cross functional team members in People Care and Line function on Organizational Development assignments such as </font></span></li>
<ul type="circle">
<li><span style="font-family:Arial;"><font size="3">Determining succession pipeline </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Estimate competency gaps for identified successors </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Draw up development road maps </font></span></li>
<li><span style="font-family:Arial;"><font size="3">Diagnoses  organizational effectiveness issues and provides coaching to frontline  managers on resolutions to people and organizational issues.</font></span></li>
<li><font size="3"><span style="font-family:Arial;">Assist management staff in organization planning, including headcounts and organizational structure</span></font></li>
</ul>
</ul>
<p>&#8211; <br />&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<br />Looking for executive positions around Mumbai region?<br />Email me your resume nitinisshukla at gmail dot com<br />  45 companies, 323 vacant middle management positions</p>
<p><span style="text-align:right;color:rgb(204, 204, 204);font-size:x-small;"> <img src="http://www.messagedance.com/images/bwdance.png" style="border:none;" /> Blogged with <a href="http://messagedance.com/shukla4execjobs"><b>MessageDance</b></a> using <a href="http://www.messagedance.com/help/gmail-for-blog.html" target="_new">Gmail</a></span></p>
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		<title>Why Living with People Is So Difficult</title>
		<link>http://nanoskills.wordpress.com/2008/06/10/why-living-with-people-is-so-difficult/</link>
		<comments>http://nanoskills.wordpress.com/2008/06/10/why-living-with-people-is-so-difficult/#comments</comments>
		<pubDate>Tue, 10 Jun 2008 16:53:07 +0000</pubDate>
		<dc:creator>nanoskills</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
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		<description><![CDATA[Why Living with People Is So Difficult

The most difficult thing to do is to live in peace and harmony with people.  It is, perhaps, easier to live with birds and animals. Why is   living withpeople a problem?
We know that fire is hot and we accept that fact. If we are burnt by [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nanoskills.wordpress.com&blog=2471976&post=62&subd=nanoskills&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><div><font size="3"><span><b><span>Why Living with People Is So Difficult</span></b></span></p>
<p></font></div>
<div style="text-align:justify;"><font size="3"><span><span>The <i>most difficult thing </i>to do <i>is to live in peace and harmony with people.</i></span></span><br />  <span><span>It is, perhaps, easier to live with birds and animals. Why is   living with</span></span><br /><span><span>people a problem?</span></span></font></div>
<div style="text-align:justify;"><font size="3"><span><span>We know that fire is hot and we accept that fact. If we are burnt by</span></span><br />  <span><span>touching fire, we do not blame it. If a whole house is burnt down, we may</span></span><br /><span><span>condemn other factors or blame   our negligence, but would accept fire as it</span></span><br /><span><span>is. Its place is undeniable and it is not rejected. Similarly, we accept the</span></span><br /><span><span>coolness of ice, the beauty of flowers, fruits, trees and plants. Again, if</span></span><br />  <span><span>we are admiring a beautiful, full moon and someone else comes and starts</span></span><br /><span><span>appreciating it, we don&#39;t say, &quot;Why are you looking at my moon? You have no</span></span><br /><span><span>right to see it!&quot; There is no sense of ownership, no possessiveness; <b>there</b></span></span></font><b><br />  <span><span><font size="3">is acceptance without any projection of likes and dislikes.</font></span></span></b></div>
<div style="text-align:justify;"><font size="3"><span><span>The Bhagavad Gita says that a wise person moves everywhere with love and</span></span><br />  <span><span>affection. Like the wind blowing freely, he does not get attached to</span></span><br /><span><span>anything. He accepts all. Sometimes people behave nicely, sometimes they don&#8217;t.</span></span><br /><span><span><span>&nbsp;</span>This neither elates nor depresses the wise person. <i>&quot;Such a man of wisdom</i></span></span></font><i><br />  <font size="3"><span><span>lives with his senses under control, free from personal likes and dislikes,</span></span><br /><span><span>and therefore, enjoys every object, place, situation and person&quot;.</span></span></font></i></div>
<div style="text-align:justify;"><i><br /></i><font size="3"><span><span>Also, we find it difficult to live with people because we have too many</span></span><br /><span><span>expectations of them. If I expect something of another, that person may also</span></span><br />  <span><span>expect something of me. Furthermore, I am unable to fulfill my   own</span></span><br /><span><span>expectations of myself. I want to do so many things, but I am unable to do</span></span><br /><span><span>them. Thus, we feel disappointed and frustrated with ourselves, and</span></span><br />  <span><span>aggrieved or upset with others when they fail to satisfy our expectations. I</span></span><br /><span><span>saw a sticker that said, <b><u>&quot;Don&#39;t try to change me. Accept me as I am&quot;.</u></b></span></span><br />  <span><span>It is important to understand the message clearly and completely. The</span></span><br /><span><span>message is that one should accept the fact as it is. Then if a change is</span></span><br /><span><span>necessary, try to make that change, but do not insist on it. </span></span></font></div>
<div style="text-align:justify;"><span><span><font size="3">&nbsp;</font></span></span></div>
<div style="text-align:justify;"><font size="3"><span><span>Every parent wants the child to perform well and excel whether in sports or in studies.</span></span><br />  <span><span>There is nothing wrong with that. But, to expect something that may not be</span></span><br /><span><span>possible for the child to do, and unnecessarily apply pressure and force</span></span><br /><span><span>will cause frustration to all.</span></span></font></div>
<div style="text-align:justify;"><font size="3"><span><span>When one is living with people it may not be possible to have no</span></span><br /><span><span>expectations at all, so one should have reasonable expectations. An</span></span><br />  <span><span>artistically inclined child with no aptitude for commerce should not be</span></span><br /><span><span>forced into the family business. Expectations should be reasonable and based</span></span><br /><span><span>on knowledge and wisdom.</span></span></font></div>
<div style="text-align:justify;"><font size="3"><span><span>As far as nature or the moon is concerned, we do not feel a sense of</span></span><br /><span><span>ownership or possessiveness. But with regard to people this feeling is</span></span><br />  <span><span>deep-seated and can be very destructive. What we need to have is love and</span></span><br /><span><span>affection. Along with that there should be freedom and space, too.</span></span></font></div>
<p>  <font size="3"><span><span></span></span><br />  <span><span>Two hands joined together leave a gap and can be easily separated.</span></span><br /><span><span>Similarly, we should give space to people. Often we hear people say, &quot;Give</span></span><br /><span><span>me some space please!&quot; If you love a bird, will you cage it   and expect it to</span></span><br /><span><span>be happy? It is not possible to love someone and also confine them in that</span></span><br /><span><span>love.</span></span></font></p>
<p>&#8211; <br />&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<br />  Looking for executive positions around Mumbai region?<br />Email me your resume nitinisshukla at gmail dot com<br />45 companies, 323 vacant middle management positions</p>
<p><span style="text-align:right;color:rgb(204, 204, 204);font-size:x-small;"> <img src="http://www.messagedance.com/images/bwdance.png" style="border:none;" /> Blogged with <a href="http://messagedance.com/shukla4execjobs"><b>MessageDance</b></a> using <a href="http://www.messagedance.com/help/gmail-for-blog.html" target="_new">Gmail</a></span></p>
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		<title>WebEx prospecting email subject line: Please Advise</title>
		<link>http://nanoskills.wordpress.com/2008/06/04/webex-prospecting-email-subject-line-please-advise/</link>
		<comments>http://nanoskills.wordpress.com/2008/06/04/webex-prospecting-email-subject-line-please-advise/#comments</comments>
		<pubDate>Wed, 04 Jun 2008 05:42:20 +0000</pubDate>
		<dc:creator>nanoskills</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[ceo]]></category>
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		<description><![CDATA[
  Webex sales person used creative subject line to make this lazy man open her email. Trick is to use this subject line: &#34;Please Advise&#34;.

Full email here -&#160;
  &#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;
Drive better communication across your organization with WebEx online collaboration. Increase communication effectiveness while decreasing the cost of sales, training, and support with online collaboration [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nanoskills.wordpress.com&blog=2471976&post=61&subd=nanoskills&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p><span class="Apple-style-span" style="border-collapse:collapse;">
<p style="word-spacing:0;margin:0 0 0.0001pt;">  Webex sales person used creative subject line to make this lazy man open her email. Trick is to use this subject line: &quot;Please Advise&quot;.</p>
<p style="word-spacing:0;margin:0 0 0.0001pt;"></p>
<p style="word-spacing:0;margin:0 0 0.0001pt;">Full email here -&nbsp;</p>
<p style="word-spacing:0;margin:0 0 0.0001pt;">  &#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;</p>
<p style="word-spacing:0;margin:0 0 0.0001pt;"><span lang="EN-US" style="font-size:10pt;">Drive better communication across your organization with WebEx online collaboration. Increase communication effectiveness while decreasing the cost of sales, training, and support with online collaboration solutions from WebEx.</p>
<p>WebEx has a user friendly and powerful solution that allows you to:</p>
<p></span></p>
<p style="word-spacing:0;margin:0 0 0.0001pt;"><span lang="EN-US" style="font-size:10pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; • Share PowerPoint presentations on-the-fly with anyone in the world&nbsp;<br />  &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; • Train customers or employees on new products from their desk&nbsp;<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; • Review, annotate or modify contracts or other documents with anyone, anywhere&nbsp;<br />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; • Perform product demonstrations in real-time without leaving your desk&nbsp;<br />  &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; • Remotely support your employees and customers faster and more effectively</p>
<p>All of this is accomplished without the need for IT to host any hardware or software &#8211; all you need is an internet connection and a phone.</p>
<p>I&#39;d like to talk to you or the person at your organization responsible for evaluating a solution that extends your competitive advantage across the enterprise. Contact me this week to set up a time for a brief discussion about how WebEx can help you meet your business goals.</p>
<p>Thank you for your time and I look forward to hearing from you.</p>
<p>Best Regards,</span></p>
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		<title>Personal SWOT Analysis For Career Change</title>
		<link>http://nanoskills.wordpress.com/2008/06/02/personal-swot-analysis-for-career-change/</link>
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		<pubDate>Mon, 02 Jun 2008 07:46:30 +0000</pubDate>
		<dc:creator>nanoskills</dc:creator>
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		<description><![CDATA[













Personal SWOT Analysis For Career ChangeBy Karen E Williams














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A personal SWOT analysis is a powerful technique that  can be used when seeking a career change (or indeed any other personal  change in your life). Linked to a strong and powerful goal, it can  enable you to take advantage of your skills, talents [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nanoskills.wordpress.com&blog=2471976&post=60&subd=nanoskills&ref=&feed=1" />]]></description>
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<p><font>Personal SWOT Analysis For Career Change</font><br /><font>By <a href="http://ezinearticles.com/?expert=Karen_E_Williams" rel="nofollow" target="_blank">Karen E Williams</a></font></p>
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<p style="color:rgb(0, 0, 0);">A personal SWOT analysis is a powerful technique that  can be used when seeking a career change (or indeed any other personal  change in your life). Linked to a strong and powerful goal, it can  enable you to take advantage of your skills, talents and abilities to  take your career to the next level.</p>
<p style="color:rgb(0, 0, 0);"></p>
<p style="color:rgb(0, 0, 0);">SWOT stands for:</p>
<p style="color:rgb(0, 0, 0);"></p>
<p style="color:rgb(0, 0, 0);">Strengths</p>
<p>Weaknesses</p>
<p>Opportunities</p>
<p>Threats</p>
<p style="color:rgb(0, 0, 0);"></p>
<p style="color:rgb(0, 0, 0);"><b>Completing a SWOT Analysis</b></p>
<p style="color:rgb(0, 0, 0);">To  complete a SWOT analysis, take a large piece of paper and divide the  paper into four quadrants and label each area as above. Look at each  area and consider the questions that follow and write down the answers  that come into your head.</p>
<p style="color:rgb(0, 0, 0);"></p>
<p style="color:rgb(0, 0, 0);"><b>Strengths</b></p>
<p style="color:rgb(0, 0, 0);">Personal  strengths form an innate part of who you are and your characteristics.  Consider your strengths as you see them and talk to your colleagues and  friends for a further source of support.</p>
<p style="color:rgb(0, 0, 0);">What skills and capabilities do you have?</p>
<p>In what areas do you excel?</p>
<p>What qualifications, accreditations or experience make you unique?</p>
<p>What would other people consider to be your strengths?</p>
<p>What qualities, values or beliefs make you stand out from others?</p>
<p style="color:rgb(0, 0, 0);"></p>
<p style="color:rgb(0, 0, 0);"><b>Weaknesses</b></p>
<p style="color:rgb(0, 0, 0);">Consider  your personal weaknesses and how you may be seen by others. It is  important to list any areas you feel may be holding you back.</p>
<p style="color:rgb(0, 0, 0);">What are the gaps in your capabilities and what skills do you need to develop?</p>
<p>In what areas could you improve?</p>
<p>What would other people consider to be your weaknesses?</p>
<p>What personal difficulties do you need to overcome to reach your goal?</p>
<p style="color:rgb(0, 0, 0);"></p>
<p style="color:rgb(0, 0, 0);"><b>Opportunities</b></p>
<p style="color:rgb(0, 0, 0);">Opportunities  are normally external and may relate to changes in technology, people  that may influence decisions, or training, development or support that  may support your aspirations.</p>
<p style="color:rgb(0, 0, 0);">What opportunities are available to you?</p>
<p>What external influences can help you to achieve success?</p>
<p>Who could support you to help you achieve your goal?</p>
<p style="color:rgb(0, 0, 0);"></p>
<p style="color:rgb(0, 0, 0);"><b>Threats</b></p>
<p style="color:rgb(0, 0, 0);">Threats are also normally external and are the things that get in the way of your success.</p>
<p style="color:rgb(0, 0, 0);">What obstacles are you facing?</p>
<p>What external influences may hinder your success?</p>
<p>Who or what could get in the way of you achieving your goal?</p>
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<p style="color:rgb(0, 0, 0);"><b>The next step</b></p>
<p style="color:rgb(0, 0, 0);">Carrying  out a personal SWOT analysis can help you to understand yourself and  support the decisions you make. It will highlight areas you may not  have considered before and may help you to realise a different  perspective in each area.</p>
<p style="color:rgb(0, 0, 0);"></p>
<p style="color:rgb(0, 0, 0);">It gives you a foundation from where  you can move forward with your goal to support your career change and  for you to take action. There are various ways in which you can do this.</p>
<p style="color:rgb(0, 0, 0);">You  can review your strengths, and ensure these are reflected on your  curriculum vitae or letter to a prospective employer. You can consider  ways to address any weaknesses which you want to overcome or develop  your skills and capabilities.</p>
<p style="color:rgb(0, 0, 0);">You can review your opportunities  as these can be used to your advantage. Also consider how your threats  could be minimised or eliminated.</p>
<p style="color:rgb(0, 0, 0);"></p>
<p style="color:rgb(0, 0, 0);">These actions will enable you to take clear steps towards achieving your goal.</p>
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<p style="color:rgb(0, 0, 0);">  Copyright Karen Williams 2007. All Rights Reserved</p>
<p style="color:rgb(0, 0, 0);"></p>
<p style="color:rgb(0, 0, 0);">Karen  Williams is a Life and Career Development Coach and runs her own  coaching practice, Self Discovery Coaching. She has over ten years  experience of working in Human Resources, training, coaching and  management roles and is a Chartered member of the Chartered Institute  of Personnel and Development (CIPD).</p>
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		<title>Transparency Key to Sustain Employee Performance During Recession</title>
		<link>http://nanoskills.wordpress.com/2008/06/02/transparency-key-to-sustain-employee-performance-during-recession/</link>
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		<pubDate>Mon, 02 Jun 2008 07:31:42 +0000</pubDate>
		<dc:creator>nanoskills</dc:creator>
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		<description><![CDATA[Transparency Key to Sustain Employee Performance During Recession





by Kellye Whitney
In the midst of the current recession, prices for food, gas and most everything else are steadily rising. Employee performance, engagement and organizational loyalty, on the other hand, are likely to decrease.
Employers would do well to pay close attention to feelings of insecurity and the resulting [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nanoskills.wordpress.com&blog=2471976&post=59&subd=nanoskills&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p>Transparency Key to Sustain Employee Performance During Recession
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<p>by Kellye Whitney</p>
<p>In the midst of the current recession, prices for food, gas and most everything else are steadily rising. Employee performance, engagement and organizational loyalty, on the other hand, are likely to decrease.</p>
<p>Employers would do well to pay close attention to feelings of insecurity and the resulting performance disruptions that can occur during an economic slump, said Manny Avramidis, senior vice president global human resources at the American Management Association.</p>
<p>&quot;Obviously it depends on the industry and the business that you&#39;re in, but usually during an economic downturn, most businesses aren&#39;t performing up to their potential,&quot; he said. &quot;Employees are more concerned about their future employment and their personal well-being than they are about getting the job at hand done, which can often lead to quality and production issues.&quot;</p>
<p>To combat these workplace or work-quality issues, Avramidis said employers can be more proactive in creating a transparent work culture, one that promotes and maintains clear and consistent communication throughout the organization. Every employee should know exactly where they stand, as well as where the business stands, and what the organization&#39;s strategy will be to get through the economic downturn.</p>
<p>&quot;Once the strategy is shared, you would hope that management and individual employees or contributors are able to engage and be part of the solution, whether it means creating new products or services or different products that perform better during an economic downturn, tightening belts, managing expenses a little more carefully &#8211; whatever it takes,&quot; Avramidis explained.</p>
<p>Taking the time to create clear, consistent communication that leads to organizational transparency will promote employee trust and loyalty during rough times and sustain these feelings once the economic situation improves.</p>
<p>&quot;The organization has to be careful not to damage relationships with their employees, customers or shareholders, or whoever the interested party is in an economic downturn, because that&#39;s very hard to overcome afterwards,&quot; Avramidis said.</p>
<p>Once talent managers lay their business cards on the table, Avramidis said it&#39;s an ideal time to either retrain or show continued interest in employee development so, once through the economic downturn, the organization is positioned to come out stronger than ever on the other end.</p>
<p>&quot;Even though unemployment is up and the economy is struggling, unemployment is at about 5, 5.1 percent, which is still extremely low,&quot; he said. &quot;When it comes to unemployment of qualified talent, it&#39;s a lot lower. We can&#39;t ignore that, and we certainly don&#39;t to come out of this economic down turn in a situation where all of our strong talent is looking to leave because they didn&#39;t like the way we treated them during the downtime.&quot;</p>
<p>In an effort to facilitate transparency, some organizations even publicize worse-case scenarios, which Avramidis said can help alleviate some of employees&#39; insecurities. These might include worse-case scenarios for the business, as well as potential employee separation &#8211; what they would be entitled to from a severance, outplacement and training standpoint.</p>
<p>&quot;Good talent is still very hard to come by,&quot; he said. &quot;Baby boomers are still going to be retiring in larger numbers than what they&#39;re doing today and the very near future. We&#39;ll still have the same talent shortage during this economic downturn as we will after it.&quot;</p>
<p>[About the Author: Kellye Whitney is managing editor for Talent Management magazine.]</p>
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		<title>Shane Warne magic continues. Delhi is in dusts. Take that Shitwag.</title>
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  Delhi  vs Rajasthan  May 30, 2008, T-20  Venue: Mumbai  Toss: Delhi  elected to field    
    Rajasthan won by 105 runs  Man of the match: S Watson
  Latest images from the IPLIPL: Points &#124; Schedule &#124; Reports/Scores   Watch Cricket [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nanoskills.wordpress.com&blog=2471976&post=58&subd=nanoskills&ref=&feed=1" />]]></description>
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<td valign="top" width="210"><font face="verdana" size="1">  <b><font size="2">Delhi  vs Rajasthan</font></b><br />  May 30, 2008, T-20<br />  <b>Venue:</b> Mumbai<br />  <b>Toss:</b> Delhi  elected to field<br />  </font>  </td>
<td valign="top" width="230">  <font face="verdana" size="1">  <b>Rajasthan won by 105 runs</b><br />  <b>Man of the match: </b>S Watson</p>
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</tr>
<tr>
<td height="10" colspan="2" width="440">
<table cellspacing="0" border="0" cellpadding="0" width="440">
<tbody>
<tr>
<td height="4" colspan="2"></td>
</tr>
<tr>
<td bgcolor="#ffdabe" height="20" align="center" width="20">  <img src="http://imsports.rediff.com/uim/common/cri_7333.gif" border="0" vspace="0" height="20" hspace="0" width="20" /></td>
<td bgcolor="#ffdabe" height="20" width="420"><font face="Verdana" size="1">  <b>&nbsp;Live cricket scores on your mobile, sms <font color="#ce0000">CRI</font> to 57333</b>  </font>  </td>
</tr>
<tr>
<td height="4" colspan="2"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table cellspacing="0" border="0" cellpadding="0" width="440">
<tbody>
<tr>
<td height="20" width="440">  <font face="verdana" size="1"><b>Other innings: <a href="http://imsports.rediff.com/score/in_match8821.html">Raj inn: 192-9</a></b></font></td>
</tr>
<tr>
<td bgcolor="#dfdfdf" height="1" width="440">  <img src="http://imsports.rediff.com/uim/common/trans.gif" border="0" vspace="0" height="1" hspace="0" width="1" />  </td>
</tr>
<tr>
<td bgcolor="#ffffff" height="2" width="440"></td>
</tr>
</tbody>
</table>
<table cellspacing="0" border="0" cellpadding="0" width="440">
<tbody>
<tr bgcolor="#cc0000">
<td height="15" width="110"><font face="verdana" size="1" color="#ffffff"><b>Delhi </b></font></td>
<td width="180"><font face="verdana" size="1" color="#ffffff"><b>87-10 (16.2)</b></font></td>
<td align="right" width="30"><font face="verdana" size="1" color="#ffffff"><b>Runs</b></font></td>
<td align="right" width="40"><font face="verdana" size="1" color="#ffffff"><b>Balls</b></font></td>
<td align="right" width="25"><font face="verdana" size="1" color="#ffffff"><b>4s</b></font></td>
<td align="right" width="30"><font face="verdana" size="1" color="#ffffff"><b>6s</b>&nbsp;</font></td>
<td bgcolor="#a22c2c" align="right" width="50"><font face="verdana" size="1" color="#ffffff"><b>SR</b></font></td>
<td bgcolor="#a22c2c" align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#ffffff">
<td height="15"><font face="Verdana" size="1">G Gambhir</font></td>
<td><font face="Verdana" size="1">c sub (Kohli)  b Watson</font></td>
<td align="right"><font face="Verdana" size="1">11</font><font face="Verdana" size="1">&nbsp;&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">15</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">1</font></td>
<td align="right"><font face="Verdana" size="1">0</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">73.33</font></td>
<td align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#f5f5f5">
<td height="15"><font face="Verdana" size="1">*V Sehwag</font></td>
<td><font face="Verdana" size="1">c Tanvir b Watson</font></td>
<td align="right"><font face="Verdana" size="1">3</font><font face="Verdana" size="1">&nbsp;&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">4</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">0</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">75.00</font></td>
<td align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#ffffff">
<td height="15"><font face="Verdana" size="1">S Dhawan</font></td>
<td><font face="Verdana" size="1">c Jadeja b Watson</font></td>
<td align="right"><font face="Verdana" size="1">5</font><font face="Verdana" size="1">&nbsp;&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">12</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">0</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">41.67</font></td>
<td align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#f5f5f5">
<td height="15"><font face="Verdana" size="1">M Tiwary</font></td>
<td><font face="Verdana" size="1">c Asnodkar b Patel</font></td>
<td align="right"><font face="Verdana" size="1">0</font><font face="Verdana" size="1">&nbsp;&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">3</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">0</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">0.00</font></td>
<td align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#ffffff">
<td height="15"><font face="Verdana" size="1">T Dilshan</font></td>
<td><font face="Verdana" size="1">c Tanvir b Warne</font></td>
<td align="right"><font face="Verdana" size="1">33</font><font face="Verdana" size="1">&nbsp;&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">22</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">5</font></td>
<td align="right"><font face="Verdana" size="1">1</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">150.00</font></td>
<td align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#f5f5f5">
<td height="15"><font face="Verdana" size="1">D Karthik</font></td>
<td><font face="Verdana" size="1">c Kaif b Trivedi</font></td>
<td align="right"><font face="Verdana" size="1">10</font><font face="Verdana" size="1">&nbsp;&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">12</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">1</font></td>
<td align="right"><font face="Verdana" size="1">0</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">83.33</font></td>
<td align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#ffffff">
<td height="15"><font face="Verdana" size="1">F Maharoof</font></td>
<td><font face="Verdana" size="1">c Y Pathan b Warne</font></td>
<td align="right"><font face="Verdana" size="1">6</font><font face="Verdana" size="1">&nbsp;&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">6</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">1</font></td>
<td align="right"><font face="Verdana" size="1">0</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">100.00</font></td>
<td align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#f5f5f5">
<td height="15"><font face="Verdana" size="1">A Mishra</font></td>
<td><font face="Verdana" size="1">b Patel</font></td>
<td align="right"><font face="Verdana" size="1">2</font><font face="Verdana" size="1">&nbsp;&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">5</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">0</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">40.00</font></td>
<td align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#ffffff">
<td height="15"><font face="Verdana" size="1">Yo Mahesh</font></td>
<td><font face="Verdana" size="1">c Rawat b Patel</font></td>
<td align="right"><font face="Verdana" size="1">3</font><font face="Verdana" size="1">&nbsp;&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">10</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">0</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">30.00</font></td>
<td align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#f5f5f5">
<td height="15"><font face="Verdana" size="1">M Asif</font></td>
<td><font face="Verdana" size="1">run out (Y Pathan)</font></td>
<td align="right"><font face="Verdana" size="1">3</font><font face="Verdana" size="1">&nbsp;&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">6</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">0</font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">50.00</font></td>
<td align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#ffffff">
<td height="15"><font face="Verdana" size="1"><b>G McGrath</b></font></td>
<td><font face="Verdana" size="1"><b>not out</b></font></td>
<td align="right"><font face="Verdana" size="1"><b>4</b></font><font face="Verdana" size="1">&nbsp;&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1"><b>3</b></font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1"><b>1</b></font></td>
<td align="right"><font face="Verdana" size="1"><b>0</b></font><font face="Verdana" size="1">&nbsp;</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">133.33</font></td>
<td align="right" width="5"><font face="verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr>
<td height="15" colspan="8"><font face="Verdana" size="1"><b>Extras: 7</b> ( b:0 lb:3 nb:0 w:4)</font></td>
</tr>
<tr>
<td height="15" colspan="8"><font face="Verdana" size="1"><b><font color="red">Total:</font> 87-10 (16.2)</b> | Curr. RR: 5.33</font></td>
</tr>
<tr>
<td height="15" colspan="8"></td>
</tr>
<tr>
<td height="15" colspan="8">  <font face="Verdana" size="1"><b>FOW:</b> *V Sehwag (10-1, 1.2), G  Gambhir (23-2, 4), S Dhawan (24-3, 5.2), M Tiwary (28-4, 6.2), D  Karthik (55-5, 9.5), F Maharoof (75-6, 12.1), T Dilshan (76-7, 12.5), A  Mishra (77-8, 13.1), Yo Mahesh (82-9, 15.2), M Asif (87-10, 16.2)  </font>  </td>
</tr>
</tbody>
</table>
<table cellspacing="0" border="0" cellpadding="0" width="440">
<tbody>
<tr>
<td bgcolor="#ffffff" height="15" valign="top" align="left" colspan="8" width="420"></td>
</tr>
<tr bgcolor="#cc0000">
<td height="15" width="130"><font face="Verdana" size="1" color="#ffffff"><b>Rajasthan</b></font></td>
<td valign="top" align="right" width="75"><font face="Verdana" size="1" color="#ffffff"><b>O</b></font></td>
<td align="right" width="50"><font face="Verdana" size="1" color="#ffffff"><b>M</b></font></td>
<td align="right" width="50"><font face="Verdana" size="1" color="#ffffff"><b>R</b></font></td>
<td align="right" width="30"><font face="Verdana" size="1" color="#ffffff"><b>W</b></font></td>
<td align="right" width="30"><font face="Verdana" size="1" color="#ffffff"><b>Nb</b></font></td>
<td align="right" width="30"><font face="Verdana" size="1" color="#ffffff"><b>Wd</b></font></td>
<td bgcolor="#a22c2c" align="right" width="45"><font face="Verdana" size="1" color="#ffffff"><b>RPO</b></font></td>
<td bgcolor="#a22c2c" align="right" width="5"><font face="Verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#ffffff">
<td height="15"><font face="Verdana" size="1">S Tanvir</font></td>
<td align="right"><font face="Verdana" size="1">2</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">16</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">2</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">8.00</font></td>
<td align="right"><font face="Verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#f5f5f5">
<td height="15"><font face="Verdana" size="1">S Watson</font></td>
<td align="right"><font face="Verdana" size="1">3</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">10</font></td>
<td align="right"><font face="Verdana" size="1">3</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">1</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">3.33</font></td>
<td align="right"><font face="Verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#ffffff">
<td height="15"><font face="Verdana" size="1"><b>M Patel</b></font></td>
<td align="right"><font face="Verdana" size="1"><b>4</b></font></td>
<td align="right"><font face="Verdana" size="1"><b>0</b></font></td>
<td align="right"><font face="Verdana" size="1"><b>17</b></font></td>
<td align="right"><font face="Verdana" size="1"><b>3</b></font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">4.25</font></td>
<td align="right"><font face="Verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#f5f5f5">
<td height="15"><font face="Verdana" size="1">S Trivedi</font></td>
<td align="right"><font face="Verdana" size="1">3</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">20</font></td>
<td align="right"><font face="Verdana" size="1">1</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">6.67</font></td>
<td align="right"><font face="Verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#ffffff">
<td height="15"><font face="Verdana" size="1">*S Warne</font></td>
<td align="right"><font face="Verdana" size="1">4</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">21</font></td>
<td align="right"><font face="Verdana" size="1">2</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">5.25</font></td>
<td align="right"><font face="Verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
<tr bgcolor="#f5f5f5">
<td height="15"><font face="Verdana" size="1"><b>R Jadeja</b></font></td>
<td align="right"><font face="Verdana" size="1"><b>0.2</b></font></td>
<td align="right"><font face="Verdana" size="1"><b>0</b></font></td>
<td align="right"><font face="Verdana" size="1"><b>0</b></font></td>
<td align="right"><font face="Verdana" size="1"><b>0</b></font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1">0</font></td>
<td align="right"><font face="Verdana" size="1" color="#8a8a8a">0.00</font></td>
<td align="right"><font face="Verdana" size="1" color="#ffffff">&nbsp;</font></td>
</tr>
</tbody>
</table>
<p>  <font face="verdana" size="1">  <b>Rajasthan team:</b>   S Tanvir, S Watson, M Patel, S Trivedi, *S Warne, R Jadeja, Y Pathan, S Asnodkar, G Smith, M Rawat, M Kaif</p>
<p>  <b>Powerplay</b> 1: 1-6 ovs<br /></font></p>
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		<title>Impact of Active Listening on your Job</title>
		<link>http://nanoskills.wordpress.com/2008/05/21/impact-of-active-listening-on-your-job/</link>
		<comments>http://nanoskills.wordpress.com/2008/05/21/impact-of-active-listening-on-your-job/#comments</comments>
		<pubDate>Wed, 21 May 2008 06:19:20 +0000</pubDate>
		<dc:creator>nanoskills</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[active]]></category>
		<category><![CDATA[ceo]]></category>
		<category><![CDATA[fakelistening]]></category>
		<category><![CDATA[jobs]]></category>
		<category><![CDATA[ladder]]></category>
		<category><![CDATA[listening]]></category>
		<category><![CDATA[passing]]></category>

		<guid isPermaLink="false">http://nanoskills.wordpress.com/2008/05/21/impact-of-active-listening-on-your-job/</guid>
		<description><![CDATA[Impact of Active Listening on your Job
Do you listen to desirably, or wanting to…
Listening  is one of the most important skills you can have. How well you listen  has a major impact on your job effectiveness, and on the quality of  your relationships with others. You would think we&#8217;d be good at [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nanoskills.wordpress.com&blog=2471976&post=57&subd=nanoskills&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p align="center" style="text-align:center;color:rgb(0, 0, 0);"><b><span style="font-size:14pt;"><a href="http://www.careercola.com/2008/04/impact-of-active-listening-on-your-job.html" target="_blank"><u><font face="Calibri">Impact of Active Listening on your Job</font></u></a></span></b></p>
<p align="center" style="text-align:center;color:rgb(0, 0, 0);"><i><span style="font-size:10.5pt;"><font face="Calibri">Do you listen to desirably, or wanting to…</font></span></i></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"><br /><font face="Calibri">Listening  is one of the most important skills you can have. How well you listen  has a major impact on your job effectiveness, and on the quality of  your relationships with others. You would think we&#8217;d be good at it! In  fact we&#8217;re not. Depending on the study being quoted, we remember a  dismal 25-50% of what we hear. That means that when you talk to your  boss, colleagues, customers or spouse for 10 minutes, they only really  hear some of the conversation. </font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"><font face="Calibri">Clearly,  listening is a skill that we can all benefit from improving. By  becoming a better listener, you will improve your productivity, as well  as your ability to influence, persuade and negotiate. What&#8217;s more,  you&#8217;ll avoid various interpersonal external and internal conflict and  misunderstandings– all necessary for workplace success.</font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"><font face="Calibri"><b><u>Empathic Listener/Active Listener</u></b></font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"><font face="Calibri">The  way to become a better listener is to practice &#8220;active listening&#8221;. This  is where you make a conscious effort to hear not only the words that  another person is saying but, more importantly, to try and understand  the total message being sent. In order to do this you must pay  attention to the other person very carefully, You cannot allow yourself  to become distracted by what else may be going on around you, or by  forming counter arguments that you&#8217;ll make when the other person stops  speaking. Nor can you allow yourself to lose focus on what the other  person is saying. All of these barriers contribute to a lack of  listening and understanding. </font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><font face="Calibri"><b><u><span style="font-size:10.5pt;">How to enhance your listening Skill?</span></u></b><span style="font-size:10.5pt;"></span></font></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"><font face="Calibri">To  enhance your listening skills, you need to let the other person know  that you are listening to what he or she is saying. To understand the  importance of this, ask yourself if you&#8217;ve ever been engaged in a  conversation when you wondered if the other person was listening to  what you were saying. You wonder if your message is getting across, or  if it&#8217;s even worthwhile to continue speaking. It feels like talking to  a brick wall and it&#8217;s something you want to avoid. </font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"><font face="Calibri">You  aren&#8217;t necessarily agreeing with the person, you are simply indicating  that you are listening. Using body language and other signs to  acknowledge you are listening also reminds you to pay attention and not  let your mind wander. </font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"><font face="Calibri">You  should also try to respond to the speaker in a way that will both  encourage him or her to continue speaking, so that you can get the  information if you need, an occasional question or comment to recap  what has been said communicates that you understand the message as well.</font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"></span>&nbsp;</p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><font face="Calibri"><b><u><span style="font-size:14pt;">Key Elements to become Active/Emphatic listener</span></u></b><b><span style="font-size:14pt;"></span></b></font></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"><font face="Calibri">There  are five key elements of active listening. They all help you ensure  that you hear the other person, and that the other person knows you are  hearing what they are saying.</font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><font face="Calibri"><b><u><span style="font-size:10.5pt;">Acknowledgement</span></u></b><span style="font-size:10.5pt;"> </span></font></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Give the speaker your undivided attention and acknowledge the message. Recognize that what is not said also speaks loudly. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Look at the speaker directly. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Put aside distracting thoughts. Don&#8217;t mentally prepare a rebuttal! </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Avoid being distracted by environmental factors. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">&#8220;Listen&#8221; to the speaker&#8217;s body language. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Refrain from side conversations when listening in a group setting. </font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><font face="Calibri"><b><u><span style="font-size:10.5pt;">Show that you are listening.</span></u></b><span style="font-size:10.5pt;"> </span></font></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Use your own body language and gestures to convey your attention. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Encourage the speaker to continue with small verbal comments like yes, ahan and uh huh. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Nod occasionally. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Smile and use other facial expressions. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Note your posture and make sure it is open and inviting. </font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><font face="Calibri"><b><u><span style="font-size:10.5pt;">Feedback</span></u></b><span style="font-size:10.5pt;"></span></font></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Our  personal filters, assumptions, judgments, and beliefs can distort what  we hear. As a listener, your role is to understand what is being said.  This may require you to reflect what is being said and ask questions. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Reflect  what has been said by paraphrasing. &#8220;What I&#8217;m hearing is…&#8221; and &#8220;Sounds  like you are saying…&#8221; are great ways to reflect back. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Ask questions to clarify certain points. &#8220;What do you mean when you say…&#8221; &#8220;Is this what you mean?&#8221; </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Summarize the speaker&#8217;s comments periodically. </font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><font face="Calibri"><b><u><span style="font-size:10.5pt;">Avoid Interrupting in mid of message</span></u></b><span style="font-size:10.5pt;"> Interrupting is a waste of time. It frustrates the speaker and limits full understanding of the message.</span></font></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Allow the speaker to finish. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Don&#8217;t interrupt with counterarguments. </font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><font face="Calibri"><b><u><span style="font-size:10.5pt;">Respond Appropriately. </span></u></b><span style="font-size:10.5pt;"></span></font></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Active  listening is a model for respect and understanding. You are gaining  information and perspective. You add nothing by attacking the speaker  or otherwise putting him or her down. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Be candid, open, and honest in your response. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Assert your opinions respectfully. </font></span></p>
<p style="text-indent:0;text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Treat the other person as he or she would want to be treated. </font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"><font face="Calibri">It  takes a lot of concentration and determination to be an active  listener. Old habits are hard to break, and if your listening habits  are as bad as many people&#8217;s are, then there&#8217;s a lot of habit-breaking  to do! Be deliberate with your listening and remind yourself constantly  that your goal is to truly hear what the other person is saying. Set  aside all other thoughts and behaviors and concentrate on the message.  Ask question, reflect, and paraphrase to ensure you understand the  message. If you don&#8217;t, then you&#8217;ll find that what someone says to you  and what you hear can be amazingly different! Try to become an emphatic  listener and better communicator to improve your workplace productivity  and relationships.</font></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"></span></p>
<p style="text-align:justify;color:rgb(0, 0, 0);"><span style="font-size:10.5pt;"><font face="Calibri"><br />  </font></span></p>
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		<title>Business Etiquette: Verbal Communication and Word Choice</title>
		<link>http://nanoskills.wordpress.com/2008/05/21/business-etiquette-verbal-communication-and-word-choice/</link>
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		<pubDate>Wed, 21 May 2008 06:17:18 +0000</pubDate>
		<dc:creator>nanoskills</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[ceo]]></category>
		<category><![CDATA[communication]]></category>
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		<description><![CDATA[Verbal Communication and Word Choice
People  skills can get you noticed and help you move up the corporate ladder.  Learn how to handle office small talk, deal with office politics, and  use the right words for the right occasion.
Office Small Talk: Taboo Topics and Topics That Build Rapport
Did  you know that 80 [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nanoskills.wordpress.com&blog=2471976&post=56&subd=nanoskills&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Verbal Communication and Word Choice</font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">People  skills can get you noticed and help you move up the corporate ladder.  Learn how to handle office small talk, deal with office politics, and  use the right words for the right occasion.</font></font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Office Small Talk: Taboo Topics and Topics That Build Rapport</font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Did  you know that 80 percent of your salary is based on your communication  skills? That&#39;s regardless of the industry you work in or your job  title. Let&#39;s face it, you can be the best software developer on the  planet, but if you can&#39;t communicate effectively with other people you  will always stay at a certain level. </font></font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Communication Skills in Action </font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">If  you&#39;re having trouble swallowing this, think for a moment about someone  you work with (or have worked with in the past) who seems like an idiot  when it comes to technical knowledge of the industry, but yet is in a  very high position, say CEO. Now think about that person&#39;s personality.  Chances are: he or she is a pretty charismatic person. That&#39;s called  people skills. And that&#39;s what people skills can do for any  professional &#8211; get you noticed in a positive way and get you moving up  that corporate ladder. </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">If  you&#39;re not into moving up the corporate ladder, you may still need to  take a good look at how well you communicate with others. People skills  can help you get that raise, sell that product to that difficult  customer, or simply help you get support from your coworkers when you  need it. </font></font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Office Small Talk </font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">First,  there&#39;s really no such thing as office small talk. Anything you say in  the office makes a statement about you, your professionalism, or your  personality. Office gossip falls into this category. But we&#39;ll use the  term &quot;small talk&quot; here to refer to light, not-strictly-business  conversation conducted in a work setting. </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">You  might be hoping to find a lengthy laundry list of taboo topics for  office small talk. But no list would cover every situation. So, in lieu  of the laundry list, here&#39;s a checklist you can use before you enter  into any conversation topic in the office. </font></font></span></p>
<p style="text-align:justify;"><b><u><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">The Three-Point Checklist for Your Small Talk Topics </font></font></span></u></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Instead of saying whatever pops into your head, run your comments through these filters first: </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><b><span style="font-size:10.5pt;"><span><font face="Calibri">1.</font><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span></b><b><span style="font-size:10.5pt;"><font face="Calibri">Neutral and Non-Combative </font></span></b></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Whatever  you decide to talk about, make certain it won&#39;t offend anyone. You may  want to avoid topics pertaining to religion, politics, race, sex,  office gossip, and vulgar jokes. And be careful about teasing anyone  you work with. To you, it might seem funny; to others, it may come  across as mean-spirited or even a form of harassment. </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><b><span style="font-size:10.5pt;"><span><font face="Calibri">2.</font><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span></b><b><span style="font-size:10.5pt;"><font face="Calibri">Relevant and Appropriate </font></span></b></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Always make the first words you say relevant to the current situation or event. Small talk <i>faux pas</i>  usually occurs while people are waiting for a meeting to start. If  you&#39;re at a status update meeting on a major project, it&#39;s not the time  to talk about your children or your hot date last night. While you  don&#39;t have to talk about big business, try to keep the topic of  conversation general so that others may participate. </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><b><span style="font-size:10.5pt;"><span><font face="Calibri">3.</font><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span></b><b><span style="font-size:10.5pt;"><font face="Calibri">It&#39;s Not All About You </font></span></b></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Avoid  talking too much about yourself. If you do, you run the risk of  becoming known as self-absorbed. Keep most of your comments and  conversations focused on the <i>other</i> person. </font></font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Make Introductions Matter </font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">When  making introductions, always present the lower-ranking person to the  higher-ranking person. As an example: &quot;Dr. Mujahid, this is Dhoni, our  draftsperson.&quot; It&#39;s also standard protocol to mention the  higher-ranking person&#39;s name first. </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">The  terms &quot;higher-ranking&quot; and &quot;lower-ranking&quot; above refer to levels of  title, position, or accomplishment. When introducing people of equal  status, either can be presented first. </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Here are a few quick tips when you have to introduce someone else: </font></font></span></p>
<p style="text-indent:0;text-align:justify;"><font color="#000000"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Introduce a younger person to an older person. </font></span></font></p>
<p style="text-indent:0;text-align:justify;"><font color="#000000"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Introduce a coworker to a client or a worker from another company. </font></span></font></p>
<p style="text-indent:0;text-align:justify;"><font color="#000000"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Introduce a layperson to an official. </font></span></font></p>
<p style="text-indent:0;text-align:justify;"><font color="#000000"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">Introduce anyone at a company event to the guest of honor.</font></span></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font face="Calibri" color="#000000">&nbsp;</font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">How to Talk Intelligently on Any Business Topic</font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Let&#39;s  say it&#39;s 8 a.m. and you&#39;ve just settled at your desk. You&#39;re about to  get the agenda ready for you boss&#39;s upcoming meeting, when your boss  passes by your desk and asks, &quot;Did you take a bath in mutual funds?  Man, the markets really crashed yesterday.&quot; If you don&#39;t play the  market, have no idea what a mutual fund is, and don&#39;t follow the  financial news channels, you may find yourself nervously shuffling your  feet, looking down and muttering, &quot;Ah, well, er, no.&quot; </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">That&#39;s a tough spot to be in, but there is a way out. Actually, there are several techniques you could use. </font></font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Immediately Try to Shift Back to a &quot;You&quot; Focus </font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">When  someone asks a question about a topic that you know little or nothing  about, one successful strategy is to immediately shift the focus back  to the other person by appealing to one of three things: </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><b><span style="font-size:10.5pt;"><span><font face="Calibri">1.</font><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span></b><b><span style="font-size:10.5pt;"><font face="Calibri">The Other Person&#39;s Current Situation As It Relates to the Topic </font></span></b></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">In the example above about the mutual funds, you could respond with an empathetic, &quot;Oh, sounds as if <i>you</i> did. Did <i>you</i> have a lot invested?&quot; </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><b><span style="font-size:10.5pt;"><span><font face="Calibri">2.</font><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span></b><b><span style="font-size:10.5pt;"><font face="Calibri">The Other Person&#39;s Opinion About the Topic </font></span></b></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Again,  from our mutual fund example you could say with a very interested tone,  &quot;It&#39;s interesting you should bring that up. I&#39;d like <i>your</i> take on the stability of the overall market. Where do <i>you</i> think it&#39;s going?&quot; </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">True,  in this example you&#39;re dodging the question, and they may call you on  it. Or, they may assume you took a bath and don&#39;t want to talk about  it. Either way, you&#39;re keeping the conversation going. </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><b><span style="font-size:10.5pt;"><span><font face="Calibri">3.</font><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span></b><b><span style="font-size:10.5pt;"><font face="Calibri">The Other Person&#39;s Experience or Expertise </font></span></b></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">You  may prefer the more direct approach such as, &quot;I didn&#39;t invest in mutual  funds, but I&#39;d like to know more about them. What can you tell me about  them?&quot; </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">When  you shift back to a &quot;you&quot; focus &#8212; and especially when you appeal to  someone&#39;s expertise (whether they have real expertise or they just  think they do), you&#39;ll get them going into a commentary about their  experiences, their opinions, or their involvement. </font></font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Ask Questions </font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">As  you&#39;ve probably already assumed, this goes hand-in-hand with shifting  the focus back to the other person. The easiest way to shift that focus  back is to ask a question about their situation, their opinion, or  their advice. </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">After  you have redirected back to a &quot;you&quot; focus, listen very closely to the  terminology used and what is said. In nearly any comment you can pick  out a piece of information to ask another question about. Eventually,  after you ask two or three questions, you&#39;ll gain enough understanding  on the topic to make an intelligent comment. That way, your  conversation partner will perceive you as knowledgeable about the topic.</font></font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Fail-Safe Phrases to Win Trust and Goodwill in the Office</font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Strangers,  acquaintances, friends, and trusted colleagues &#8211; all use different  language. Unfortunately, many people in the office use &quot;stranger&quot;  language when talking with bosses and supervisors. Your goal is to talk  to everyone in your office &#8211; whether peers or bosses &#8211; as if they are  trusted colleagues. </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">But how do you do that? Follow the tips below: </font></font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Use the Phrases and Words That Trusted Colleagues Use </font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Most  people in offices use language that sends a message of distance. In  other words, they use words and phrases that highlight the differences  between the two people. Some examples are: </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><span style="font-size:10.5pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><b><span style="font-size:10.5pt;"><font face="Calibri">Cliches </font></span></b></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Strangers generally use cliches. Cliches are safe, non-threatening, and are usually meant as a filler. </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">For  instance, if you were talking about the Internet economy, a cliche  would be &quot;The Internet is the place to be today, isn&#39;t it?&quot; </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><span style="font-size:10.5pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><b><span style="font-size:10.5pt;"><font face="Calibri">Facts </font></span></b></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Acquaintances  usually speak in &quot;fact-ese.&quot; Facts reinforce your mutual understanding  of your topic, industry, or company. Continuing with our Internet  economy example, a fact statement between acquaintances would be,  &quot;There are 1,543,333 active Web sites today,&quot; or &quot;40 percent of holiday  gift purchases were made online last year.&quot; </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><span style="font-size:10.5pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><b><span style="font-size:10.5pt;"><font face="Calibri">Emotional Statements </font></span></b></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Emotional  statements are used between friends. They indicate a deeper bond than  either strangers or acquaintances have. Friends feel safe making  emotional statements to each other. Once again with our Internet  example, a comment from a friend may be, &quot;I just <i>love</i> being able to do everything online!&quot; </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><span style="font-size:10.5pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><b><span style="font-size:10.5pt;"><font face="Calibri">&quot;We&quot; Talk </font></span></b></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">&quot;We&quot;  talk sets the stage for anticipated future events shared between two  business colleagues. It may also refer to past events or current  situations. With the Internet example, a &quot;we&quot; statement could be,  &quot;We&#39;ll have so much fun starting this new Internet partnership, won&#39;t  we?&quot; or &quot;Our company will really grow fast once we get our online  retail outlet going.&quot; </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><span style="font-size:10.5pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><b><span style="font-size:10.5pt;"><font face="Calibri">Fast-Forwarding Rapport with &quot;We&quot; Talk </font></span></b></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Using  &quot;we&quot; talk is an excellent technique for fast-forwarding rapport so the  other person thinks of you as a colleague. It&#39;s simple to do! When  you&#39;re in a conversation with a person you&#39;re meeting for the first  time, look for opportunities to insert the word &quot;we,&quot; &quot;us,&quot; or &quot;our&quot;  into the conversation. It will scramble the signal, and get the other  person thinking you&#39;re closer than you really are. This works  especially well if you&#39;re talking to a boss, the company CEO, or  someone in a higher position within the company. </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Some examples: </font></font></span></p>
<p style="text-indent:0;text-align:justify;"><font color="#000000"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Calibri"><i><span style="font-size:10.5pt;">&quot;We</span></i><span style="font-size:10.5pt;"> sure are in an exciting industry!&quot; </span></font></font></p>
<p style="text-indent:0;text-align:justify;"><font color="#000000"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">&quot;That new anti-trust law sure caught <i>us</i> by surprise, didn&#39;t it?&quot; </font></span></font></p>
<p style="text-indent:0;text-align:justify;"><font color="#000000"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Calibri"><i><span style="font-size:10.5pt;">&quot;We&#39;re</span></i><span style="font-size:10.5pt;"> in for an exciting ride if the industry trends continue the way they are.&quot; </span></font></font></p>
<p style="text-indent:0;text-align:justify;"><font color="#000000"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><font face="Calibri"><i><span style="font-size:10.5pt;">&quot;Our</span></i><span style="font-size:10.5pt;"> greatest opportunities will come from support from the City Council.&quot; </span></font></font></p>
<p style="text-indent:0;text-align:justify;"><font color="#000000"><span style="font-size:10pt;font-family:Symbol;"><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span style="font-size:10.5pt;"><font face="Calibri">&quot;The new Better Internet Bureau certifications will help <i>us</i> establish credibility for <i>our</i> online operations.&quot; </font></span></font></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Don&#39;t Forget to Maintain Your Non-Verbal Image </font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Just  as you can fast-forward rapport through your words, you can also fast  forward rapport with your body language. The acronym PALS NOW will help  you remember the body language tips that fast-forward rapport. </font></font></span></p>
<p style="text-align:justify;"><font color="#000000"><font face="Calibri"><b><span style="font-size:10.5pt;">P</span></b><span style="font-size:10.5pt;">  = Proximity. Stand about an arm&#39;s length from the person with whom  you&#39;re speaking. Research has shown this to be the most comfortable  personal space area. </span></font></font></p>
<p style="text-align:justify;"><font color="#000000"><font face="Calibri"><b><span style="font-size:10.5pt;">A</span></b><span style="font-size:10.5pt;"> = Animated. Does your body posture show animation and enthusiasm? Or, are you hunched over and slouching? </span></font></font></p>
<p style="text-align:justify;"><font color="#000000"><font face="Calibri"><b><span style="font-size:10.5pt;">L</span></b><span style="font-size:10.5pt;">  = Lean in. If you lean in toward the person who is speaking to you,  they will think you are hanging on their every word, and they will like  you more quickly. </span></font></font></p>
<p style="text-align:justify;"><font color="#000000"><font face="Calibri"><b><span style="font-size:10.5pt;">S</span></b><span style="font-size:10.5pt;"> = Smile. Remember to smile, when appropriate, while the other person is talking. </span></font></font></p>
<p style="text-align:justify;"><font color="#000000"><font face="Calibri"><b><span style="font-size:10.5pt;">N</span></b><span style="font-size:10.5pt;">  = Nod. Nodding while the other person is speaking sends a visual cue  that you&#39;re listening to and comprehending what they&#39;re saying. </span></font></font></p>
<p style="text-align:justify;"><font color="#000000"><font face="Calibri"><b><span style="font-size:10.5pt;">O</span></b><span style="font-size:10.5pt;">  = Open body posture. Are your arms folded? Do you have your hands in  your pocket? If you are seated, are your legs crossed away from the  other person? Keep an open and welcoming body posture throughout the  conversation. </span></font></font></p>
<p style="text-align:justify;"><font color="#000000"><font face="Calibri"><b><span style="font-size:10.5pt;">W</span></b><span style="font-size:10.5pt;"> = Watchful eyes. Maintain eye contact throughout the conversation.</span></font></font></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font face="Calibri" color="#000000">&nbsp;</font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Tone and Tempo: When to Slow It Down and When to Speed It Up</font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">The  sound of your voice may be less than music to the ear, and people have  a tendency to assign a personality type to you based on the sound of  your voice. Have you ever &quot;met&quot; someone for the first time via  telephone, then formed a mental picture of what the person looks like?  Sure! We all have. It&#39;s natural to do so. </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Your  voice may sound fine to you, but not to others. Tape-record yourself &#8211;  preferably during a conversation &#8211; to find out how you sound. You may  be surprised. </font></font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Adjusting Your Tone to Fit the Person </font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Without  completely abandoning your personality or your vocal uniqueness, it&#39;s  important to adjust your tone, speed, pitch, and volume based on your  listener. </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">In general, people like other people who are like themselves. </font></font></span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">A  subliminal way to show the other person that you&#39;re &quot;like them&quot; is to  mirror (not mimic) their vocal patterns. For example, if the other  person is speaking more slowly, with a lower voice, and you are  typically a high-energy, fast-paced talker, you may want to bring your  rate of speech and pitch down a few notches. Conversely, if the other  person is talking quickly and you&#39;re more of a slow talker, you may  want to crank it up a notch. </font></font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Sincerity Counts </font></font></span></b></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">The  most important thing to remember when mirroring someone else&#39;s tone is  to be sincere. People can pick up on insincerity. The main point of  this section is to bring to your attention the importance of focusing  on the speech patterns of the other person. Too often we&#39;re so  &quot;me-focused&quot; in conversations that we completely overlook the other  person. </font></font></span></p>
<p style="text-align:justify;"><b><span style="font-size:10.5pt;"><font color="#000000"><font face="Calibri">Moving Forward </font></font></span></b></p>
<p>  <span style="font-size:10.5pt;"><font color="#000000">This lesson  covered some important basics on tone, word choice, and building  consensus. The next lesson will offer etiquette tips that everyone  should know: voice mail and cell phone etiquette, how to answer and  transfer calls, how to take messages, and more.</font></span></p>
<p><span style="text-align:right;color:rgb(204, 204, 204);font-size:x-small;"> <img src="http://www.messagedance.com/images/bwdance.png" style="border:none;" /> Blogged with <a href="http://messagedance.com/shukla4execjobs"><b>MessageDance</b></a> using <a href="http://www.messagedance.com/help/gmail-for-blog.html" target="_new">Gmail</a></span></p>
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		<title>The Secret to Creativity</title>
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		<pubDate>Wed, 21 May 2008 06:13:52 +0000</pubDate>
		<dc:creator>nanoskills</dc:creator>
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		<description><![CDATA[The   Secret to Creativity
The  secret to creative thinking is to start with good problems. Then you  need to turn those problems into thought provoking challenges. After  that, great ideas will almost invent themselves.
Almost every creative idea is a potential solution  to a problem. Einstein&#39;s theory of relativity was about [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nanoskills.wordpress.com&blog=2471976&post=55&subd=nanoskills&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<div class='snap_preview'><br /><h2>The   Secret to Creativity</h2>
<div>The  secret to creative thinking is to start with good problems. Then you  need to turn those problems into thought provoking challenges. After  that, great ideas will almost invent themselves.</p></div>
<div>Almost every creative idea is a potential solution  to a problem. Einstein&#39;s theory of relativity was about solving a  discrepancy between electromagnetism and physics. Post-its were about  finding a use for not very sticky glue. Picasso&#39;s cubist paintings were  about solving the problem of representing three dimensional space on  two dimensional canvases. And so on and so on.</p></div>
<div>Before you even think about generating ideas, you  need to turn your problem into a challenge. Because if you start  generating ideas to solve the wrong problem, you may have great ideas &#8211;  but they will probably be lousy solutions. </div>
<blockquote><div><i>A  self-employed woman is window shopping and sees a beautiful dress. She  thinks that it would be perfect for an upcoming reception where she  hopes to impress prospective clients. Sadly, the dress costs €3000 and  her bank account is nearly empty. She thinks to herself: &quot;how could I  earn €3000 in order to buy that dress?&quot; She might come up with some  great ideas.</i></div>
<div><i>But the truth is, her problem  has nothing to do with the dress. Her problem is that she needs to  develop new business. One way to do that is to acquire new clients.  Wearing a stunning dress to a reception might be one method of solving  that problem. But there are many more solutions &#8211; and a lot of them are  probably more cost effective than a €3000 dress, particularly if she  hasn&#39;t much money.</p>
<p>  </i></div>
<div><i>Instead, she should be asking herself: &quot;How  might I acquire new clients for my business?&quot; or better still, &quot;In what  ways might I develop more business?&quot;</i></div>
<div><i>The  latter question or challenge might lead to ideas like offering existing  clients new products or services; increasing her prices; asking for  referrals and other activities that have very little to do with new  dresses and a great deal to do with building her business. </i></div>
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<div>Most  people are like the woman in the story above. When they have problems,  they immediately look for solutions, sparing nary a thought for the  problem itself. Creative people know better. They start by examining  the problem and turning it into a creative challenge. </div>
<div>The  best way to get started on turning your problem into a challenge is by  writing down your problem in the centre of a sheet of paper. Now, try  and break the problem down. Ask yourself &quot;Why is this a problem?&quot;,  &quot;What is causing this?&quot;, &quot;What is behind this?&quot;, &quot;What other issues are  at stake?&quot; and so on. Ask &quot;why?&quot; until you can no longer answer  yourself. Write all of your answers on the sheet of paper. At this  stage, the core problem as well as key relevant issues will be  apparent. Let&#39;s call this the big problem.</p></div>
<div>The next step is to turn the big problem into one or more short, simple          challenges. Challenges usually start with</p></div>
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<div>&quot;In what ways might I/we&#8230;?&quot;</div>
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<div>&quot;How might I/we&#8230;?&quot;</div>
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<div>&quot;What kinds of&#8230; might I/we&#8230;?&quot;</div>
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<div>Keep your challenges as simple as possible. Avoid:</p></div>
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<div>Restrictive criteria <br />             <i>Restrictive  criteria block open creativity. Leave them out of the challenge &#8211; but  use those criteria later when it comes time to evaluate ideas.</i></div>
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<div>Combining two or more challenges in a single challenge.<br />             <i>Combining  two or more issues in a single challenge (such as &quot;how might we earn  more income and work less?&quot;) tends to confuse brainstormers and results  in ideas which fail to solve either problem. Best to divide such  challenges into individual challenges and brainstorm one at a time.  Start with the most important challenge first. </i></div>
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<div>Ambiguous challenges <br />             <i>A  challenge such as &quot;need money&quot; isn&#39;t really clear and is likely to  result in ideas that are not really clear. Make your challenges clear  to everyone. And phrase them using the words above.</i></div>
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<div>Once  you have got your challenge, you will find it remarkably easy to  generate ideas that solve it. But before you start brainstorming, there  are a couple of things you should bear in mind..</p></div>
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<div>Generate ideas first. Nothing  more. Only after you have finished generating ideas should you even  think about reviewing them and decide which one(s) to implement. </div>
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<div>When  generating ideas, whether alone or in a group, prohibit any criticism  whatsoever. Moreover, it is essential that you make note of every idea  no matter how silly, daft or impossible it may seem. The silliest ideas  are sometimes the most creative and often highly inspirational.</div>
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<div>Do  not stop at the first idea that comes to mind. The first good idea that  comes to mind is seldom the most creative &#8211; largely because it is  almost always the most obvious. Better to generate lots of ideas and  then decide which ideas to choose. </div>
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<div>  <span style="color:rgb(0, 0, 0);">Thus the  secret to generating great ideas is to start with a great challenge.  Then generate, generate, and generate ideas.</p>
<p></span><span style="font-style:italic;color:rgb(0, 0, 255);"><br /></span></div>
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		<title>The Power of Concentration</title>
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		<pubDate>Wed, 21 May 2008 06:10:18 +0000</pubDate>
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Concentration Finds The Way
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Everyone has two natures. One wants us to advance and the other wants to pull us back. The one that we cultivate and concentrate on decides what we are at the end. Both natures are trying to gain control. The will alone decides the issue. A man by one supreme effort of [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=nanoskills.wordpress.com&blog=2471976&post=54&subd=nanoskills&ref=&feed=1" />]]></description>
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<p align="center" style="text-align:center;"><u><span style="font-size:14pt;color:rgb(0, 32, 96);">Concentration Finds The Way</span></u></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">&nbsp;</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">Everyone has two natures. One wants us to advance and the other wants to pull us back. The one that we cultivate and concentrate on decides what we are at the end. Both natures are trying to gain control. The will alone decides the issue. A man by one supreme effort of the will may change his whole career and almost accomplish miracles. You may be that man. You can be if you Will to be, for Will can find a way or make one.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">I could easily fill a book, of cases where men plodding along in a matter-of-fact way, were all at once aroused and as if awakening from a slumber they developed the possibilities within them and from that time on were different persons. You alone can decide when the turning point will come. It is a matter of choice whether we allow our diviner self to control us or whether we will be controlled by the brute within us. No man has to do anything he does not want to do. He is therefore the director of his life if he wills to be. What we are to do, is the result of our training. We are like putty, and can be completely controlled by our will power.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">Habit is a matter of acquirement. You hear people say: &quot;He comes by this or that naturally, a chip off the old block,&quot; meaning that he is only doing what his parents did. This is quite often the case, but there is no reason for it, for a person can break a habit just the moment he masters the &quot;I will&quot;. A man may have been a &quot;good-for-nothing&quot; all his life up to this very minute, but from this time on he begins to amount to something. Even old men have suddenly changed and accomplished wonders. &quot;I lost my opportunity,&quot; says one. That may be true, but by sheer force of will, we can find a way to bring us another opportunity. There is no truth in the saying that opportunity knocks at our door but once in a lifetime. The fact is, opportunity never seeks us; we must seek it. What usually turns out to be one man&#39;s opportunity was another man&#39;s loss. In this day one man&#39;s brain is matched against another&#39;s. It is often the quickness of brain action that determines the result. One man thinks &quot;I will do it,&quot; but while he procrastinates the other goes ahead and does the work. They both have the same opportunity. The one will complain of his lost chance. But it should teach him a lesson, and it will, if he is seeking the path that leads to success.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">Many persons read good books, but say they do not get much good out of them. They do not realize that all any book or any lesson course can do is to awaken them to their possibilities; to stimulate them to use their will power. You may teach a person from now until doom&#39;s day, but that person will only know what he learns himself. &quot;You can lead him to the fountain, but you can&#39;t make him drink.&quot;</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">One of the most beneficial practices I know of is that of looking for the good in everyone and everything, for there is good in all things. We encourage a person by seeing his good qualities and we also help ourselves by looking for them. We gain their good wishes, a most valuable asset sometimes. We get back what we give out. The time comes when most all of us need encouragement; need buoying up. So form the habit of encouraging others, and you will find it a wonderful tonic for both those encouraged and yourself, for you will get back encouraging and uplifting thoughts.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">Life furnishes us the opportunity to improve. But whether we do it or not depends upon how near we live up to what is expected of us. The first of each month, a person should sit down and examine the progress he has made. If he has not come up to &quot;expectations&quot; he should discover the reason, and by extra exertion measure up to what is demanded next time. Every time that we fall behind what we planned to do, we lose just so much for that time is gone forever. We may find a reason for doing it, but most excuses are poor substitutes for action. Most things are possible. Ours may be a hard task, but the harder the task, the greater the reward. It is the difficult things that really develop us, anything that requires only a small effort, utilizes very few of our faculties, and yields a scanty harvest of achievement. So do not shrink from a hard task, for to accomplish one of these will often bring us more good than a dozen lesser triumphs.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">I know that every man that is willing to pay the price can be a success. The price is not in money, but in effort. The first essential quality for success is the desire to do&#8211;to be something. The next thing is to learn how to do it; the next to carry it into execution. The man that is the best able to accomplish anything is the one with a broad mind; the man that has acquired knowledge, that may, it is true, be foreign to this particular case, but is, nevertheless, of some value in all cases. So the man that wants to be successful must be liberal; he must acquire all the knowledge that he can; he must be well posted not only in one branch of his business but in every part of it. Such a man achieves success.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">The secret of success is to try always to improve yourself no matter where you are or what your position is. Learn all you can. Don&#39;t see how little you can do, but how much you can do. Such a man will always be in demand, for he establishes the reputation of being a hustler. There is always room for him because progressive firms never let a hustler leave their employment if they can help it.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">The man that reaches the top is the gritty, plucky, hard worker and never the timid, uncertain, slow worker. An untried man is seldom put in a position of responsibility and power. The man selected is one that has done something, achieved results in some line, or taken the lead in his department. He is placed there because of his reputation of putting vigor and virility into his efforts, and because he has previously shown that he has pluck and determination.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">The man that is chosen at the crucial time is not usually a genius; he does not possess any more talent than others, but he has learned that results can only be produced by untiring concentrated effort. That &quot;miracles,&quot; in business do not just &quot;happen.&quot; He knows that the only way they will happen is by sticking to a proposition and seeing it through. That is the only secret of why some succeed and others fail. The successful man gets used to seeing things accomplished and always feels sure of success. The man that is a failure gets used to seeing failure, expects it and attracts it to him.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">It is my opinion that with the right kind of training every man could be a success. It is really a shame that so many men and women, rich in ability and talent, are allowed to go to waste, so to speak. Some day I hope to see a millionaire philanthropist start a school for the training of failures. I am sure he could not put his money to a better use. In a year&#39;s time the science of practical psychology could do wonders for him. He could have agencies on the lookout for men that had lost their grip on themselves; that had through indisposition weakened their will; that through some sorrow or misfortune had become discouraged. At first all they need is a little help to get them back on their feet, but usually they get a knock downwards instead. The result is that their latent powers never develop and both they and the world are the losers. I trust that in the near future, someone will heed the opportunity of using some of his millions in arousing men that have begun to falter. All they need to be shown is that there is within them an omnipotent source that is ready to aid them, providing they will make use of it. Their minds only have to be turned from despair to hope to make them regain their hold.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">When a man loses his grip today, he must win his redemption by his own will. He will get little encouragement or advice of an inspiring nature. He must usually regain the right road alone. He must stop dissipating his energies and turn his attention to building a useful career. Today we must conquer our weakening tendencies alone. Don&#39;t expect anyone to help you. Just take one big brace, make firm resolutions, and resolve to conquer your weaknesses and vices. Really none can do this for you. They can encourage you; that is all.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">I can think of nothing, but lack of health that should interfere with one becoming successful. There is no other handicap that you should not be able to overcome. To overcome a handicap, all that it is necessary to do is to use more determination and grit and will.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">The man with grit and will may be poor today and wealthy in a few years; will power is a better asset than money; Will will carry you over chasms of failure, if you but give it the chance.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">The men that have risen to the highest positions have usually had to gain their victories against big odds. Think of the hardships many of our inventors have gone through before they became a success. Usually they have been very much misunderstood by relatives and friends. Very often they did not have the bare necessities of life, yet, by sheer determination and resolute courage, they managed to exist somehow until they perfected their inventions, which afterwards greatly helped in bettering the condition of others.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">Everyone really wants to do something, but there are few that will put forward the needed effort to make the necessary sacrifice to secure it. There is only one way to accomplish anything and that is to go ahead and do it. A man may accomplish almost anything today if he just sets his heart on doing it and lets nothing interfere with his progress. Obstacles are quickly overcome by the man that sets out to accomplish his heart&#39;s desire. The &quot;bigger&quot; the man, the smaller the obstacle appears. The &quot;smaller&quot; the man, the greater the obstacle appears. Always look at the advantage you gain by overcoming obstacles, and it will give you the needed courage for their conquest.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">Do not expect that you will always have easy sailing. Parts of your journey are likely to be rough. Don&#39;t let the rough places put you out of commission. Keep on with the journey. Just the way you weather the storm shows what material you are made of. Never sit down and complain of the rough places, but think how nice the pleasant stretches were. View with delight the smooth plains that are in front of you.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">Do not let a setback stop you. Think of it as a mere incident that has to be overcome before you can reach your goal.</span></p>
<p style="text-align:justify;"><span style="font-size:10.5pt;color:rgb(0, 32, 96);">&nbsp;<br /></span></p>
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